How do I change the Arris Surfboard WiFi password?

The SBG10 default Wi-Fi credentials, wireless name and password, are listed on the bottom sticker of the device. The Wi-Fi network name (SSID) is unique and identified the wireless network. The Wi-Fi password (also known as the wireless security key, encryption key or passphrase) is the same on the 2.4 GHz and 5 GHz network. The Wi-Fi clients (such as smart phones and laptops) will connect to the respective SSID of each Wi-Fi network using the wireless password. This document describes changing the default wireless name and password using the Basic Setup page in the SBG10.

To Change the Default Wi-Fi Name and Password :

1. Launch a web browser, such as Internet Explorer, Firefox, or Safari. Enter http://192.168.0.1 (http://192.168.0.1/) into the address box, and press the *Enter* key. The **Login** page will appear.

NOTE: A security or private risk alert may appear on the web browser advising users to proceed with caution when accessing the Web Manager. There is no risk in proceeding to the Web Manager. For instructions to by-pass the alert screen.

2. On the **Login** page, enter *admin* in the **User Name** field.

3. Enter *password* or a customized password in the **Password** field.

NOTE: When using the default password to login, it may be required to set a unique password to proceed to the Web Manager. For assistance with Web Manager Access.

4. Click the *Apply* button. The **System Basic Setup **page will appear.

5. On the **System Basic Setup** page, under the **Wireless 2.4 GHz **section, enter a new wireless network name in the **Wireless** **Network Name (SSID)** field. The name needs to be 1 to 32 alphanumeric characters long.

6. Enter a new wireless password in the **Pre-Shared Key** field. The pre-shared key needs to be 8 to 64 characters long.

NOTE : Repeat step 5 - 6 for changing the Wi-Fi credentials under the **Wireless 5 GHz** section. 

NOTE : When the Wireless 5 Ghz settings are grayed out, Band Steering feature is enabled and the SSID of the 2.4 GHz is broadcast on the 5 GHz band. For more information on Band Steering.

7. Proceed to step 7 to continue.

8. Click the *Apply* button. The **System Basic Setup** page will refresh. 

CAUTION: When changing the wireless name and password, Wi-Fi clients in the network will lose wireless connection and will need to connect to the new SSID with the new wireless password.